Frequently Asked Questions

  • Why Use MySchoolBucks?

  • Is there a fee for using MySchoolBucks?

  • Does MySchoolBucks have a mobile app I can use to add funds and manage payments?

  • How do I get started?

  • Will I be able to pay for school items immediately after I create an account?

  • Will I be able to pay for meals after I create an account?

  • What do I do if I forgot my username or password?

  • MySchoolBucks is unable to locate my student. What should I do?

  • How do I know my information is secure?

  • What does MySchoolBucks do with my personal information?

  • Can other people make payments for my student?

  • What credit cards/methods of payment are accepted?

  • Still Having Problems with MySchoolBucks

    Call MySchoolBucks support at 1-855-832-5226 Mon-Fri: 7am – 7pm Eastern